MyActive Online Solutions (Pty) Ltd, respect the rights of our
users and visitors to our website(s) and want you to be familiar with how we collect, use and disclose
through our websites are used. By providing us with your personal information, you agree to the terms and
Personal information we may collect includes, but is not
limited to the following:
Telephone Number (home, work, emergency contact and mobile
Medical Aid Information (Name and number)
Personal information may be collected by means of you signing
in or registering on our website(s), subscribing to a monthly newsletter, when you respond to a customer
questionnaire or survey. Our servers may also collect information relating to your digital signature such
as your IP address and as to the origin of your connection. The information that has been captured and
collected by our servers may be used by us to contact you in the above mentioned medium.
MyActive collects personal data about our users and visitors
to our websites. We may also combine information about our users obtained by our partners and affiliates.
We may also collect information through Cookie technology. A Cookie is a data file that sits on your
computer disk drive. When visiting a website a Cookie is placed on your computer by a remote server which
contains information such as your IP address, time and date the website was visited and might contain
your computer, but this might restrict you as to which websites you can visit, as most websites require
MyActive may from time to time use your personal information
to contact you regarding promotional offers or ask you to participate in questionnaires and or provide
feedback regarding our services provided to you. There will however be an opt-out link on every
communication you receive from us in order to stop all future communication.Any personal information that
a client or user of MyActive discloses on a public space such as on a blog, chat room or bulletin board
cannot be safeguarded by MyActive as such personal information was published in your own personal
In the event of accessing a third party site through our
website, your personal information may be collected by the third party site and not by us, and you will be
for the third party’s use of your data.
MyActive will not contact minor children with promotional
offers or for marketing purposes unless explicit written consent is received by a parent or guardian to do
so. It is however, not the duty of MyActive to regulate the use of our website by minors and such
responsibility falls to the parents or guardians of the minor children.
MyActive reserves the right to disclose any information about
customers where required in good faith, to do so by law or to exercise our legal rights or to defend
ourselves against legal claims.MyActive further reserves the right to share information with law
enforcement agencies to investigate or to prevent illegal activities being committed over our
network.MyActive reserves our right to disclose your personal information where you have given us explicit
written legal consent to do so. MyActive reserves the right to monitor user and network traffic for site
security purposes and prevent any unauthorised attempts to tamper with our site or cause damage to our
MyActive will under no circumstances tolerate any form of
abuse towards our staff, clients or visitors to our website be it on private or public blog space.
Registered users will have their account suspended and depending on the severity of the abuse, may have
legal action taken against the offending user.
MyActive reserves the right to make changes to this Privacy
Policy or update it. When a major change is made, customers will be informed by e-mail notification or
through a notice on our website. Customers or visitors to our website bear the responsibility to make sure
contact us as follows:
Tel: 011 994 3300
We will endeavour to answer as accurately and as timeously as