Account Queries

MyActive serves as a booking agent which handles the money transfers from event participants to event organisers, so if you see in your bank statement, chances are you have made a credit card payment to one of our event clients. If you have a query please contact us and we will assist with confirming the payment and the event it is related to.

Create an Event    Create an Event

Are you hosting an event that requires online payment and additional items purchasing or selection? Be it a sports, lifestyle or business related event. Would you like a payment, communications and marketing solution to meet this goal? Click on the button below to choose an appropriate package and set up your own e-commerce enabled event.

FAQ's    Pricing

For our self-service “Quick Events” solution, our fee is 5.5% of all transactions. This includes credit card charges, EFT reconciliations, adminstration services, software usage and hosting fees. There are no other hidden costs or setup fees. In fact, for events that draw entry fees exceeding R3m, our pricing is negotiable! We look forward to hearing from you!

   Why Work With Us

MyActive is a culmination of years of experience in offering sophisticated online entry management solutions to South Africa's biggest and most in demand events. Our primary objective is to provide a high quality, cost effective event management solution to event organisers and their participants. Our software technology is supported by South Africa's leading software engineering and solutions company, Entelect, thus ensuring a feature rich, secure and robust offering. We will go out of our way to assist our clients with their online and technical administration requirements. There is a reason why the world's most in demand mountain bike event, Nedbank Sani2c, makes use of our services, not to mention other big events like the Cape Town Marathon, Wines2Whales and Old Mutual joBerg2c.

  What Makes Us Different

Not only do we guarantee the most competitive rates in the market and a rich set of features, but we also offer value-added services such as administration support to event organisers and their participants, free event listing and marketing through MyActive, a free basic website per event and much more. For established clients, we assist with cashflow by paying out event receipts on a monthly basis or can arrange interim payments for high volume events. Besides accepting credit card payments, we also automatically reconcile EFT payments. This removes the need of manually having to reconcile hundreds of payments from bank statements and ensures that money does not go amiss in the build up to the event. For more sophisticated eventing requirements, our Custom Events solution hosts has a range of additional features that are unsurpassed in their offering.

   Marketing Your Event

Our clients events are automatically included on our Events Calendar and the MyActive Events Update e-mailer that highlights upcoming events to our database of 50000+ subscribers. Clients can request for events to be included in our special features section or on our home-page for no additional costs.

To further ensure more traffic to our client’s events, we also advertise MyActive on high-volume partner websites, Facebook and Twitter.

By using the MyActive event management software, event organisers are able to manage their own participant databases and communicate to them through our SMS and email communications gateway.

Happy Clients

Some of our Clients

PAIA Manual  |  Privacy Policy  |  Terms and Condtions  |  © Copyright 2016 
Email Facebook Twitter +27 11 994 3504